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FCC Requires That All Mobile Phones Must Be Compatible With Hearing Aids

The new rules will go into effect after a transition period, and also require that phones meet volume-control benchmarks.

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Headshot of Gael Cooper
Gael Cooper
CNET editor Gael Fashingbauer Cooper, a journalist and pop-culture junkie, is co-author of "Whatever Happened to Pudding Pops? The Lost Toys, Tastes and Trends of the '70s and '80s," as well as "The Totally Sweet '90s." She's been a journalist since 1989, working at Mpls.St.Paul Magazine, Twin Cities Sidewalk, the Minneapolis Star Tribune, and NBC News Digital. She's Gen X in birthdate, word and deed. If Marathon candy bars ever come back, she'll be first in line.
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Gael Cooper
2 min read
A woman is fitted for a hearing aid

All mobile handsets, such as smartphones, must be compatible with hearing aids under new rules adopted by the FCC.

Iparraguirre Recio/Getty Images

Smartphones have become a vital part of many Americans' lives, used for everything from education to entertainment to actual phone calls. As of early 2024, the Pew Research Center reports that 97% of Americans own one. But for the millions of Americans who also have hearing loss, there's now some good news relating to those omnipresent phones. The Federal Communications Commission on Thursday adopted new rules establishing that all mobile handsets, such as smartphones, must be compatible with hearing aids, meaning those with hearing loss will be able to choose from the same mobile phone models available to other people.

"Hearing loss is a big deal," said FCC chairwoman Jessica Rosenworcel in a statement, noting that more than 48 million Americans have some form of hearing difficulty, and it's especially prevalent among older adults and veterans. "So the chances are you know someone impacted by hearing loss."

There's some history of hearing aid technology accessibility improvements. In 2022, hearing aids became available for purchase over the counter without a prescription after a landmark Food and Drug Administration ruling. And at September's Apple Event, the tech company announced that people with mild or moderate hearing loss will be able to use its popular Apple AirPods 2 earbuds as hearing aids.

Read more: Best Over-the-Counter Hearing Aids to Try in 2024

"Under the new rules, after a transition period, Americans with hearing loss will no longer be limited in their choice of technologies, features and prices available in the mobile handset marketplace," the FCC said in a statement. An exact date for the transition period to end was not given.

The FCC also established a Bluetooth coupling requirement that should push manufacturers to move away from proprietary standards. This means phones and hearing aids -- even the over-the-counter and earpods options -- must be compatible with each other.

And all new mobile handsets sold in the US must now meet volume-control benchmarks that allow listeners to increase handset volume without introducing distortion.

Companies will now have to clarify on their websites and point-of-sale labels if the handset is hearing-aid compatible, whether or not the handset meets telecoil or Bluetooth coupling requirements, and indicate how high the handset's audio volume can be raised while still meeting volume control requirements.

Thursday's announcement builds on a plan the FCC adopted back in 2016 to improve access to mobile wireless handsets that are compatible with hearing aids. 

The information contained in this article is for educational and informational purposes only and is not intended as health or medical advice. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives.