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HP TouchSmart 310z review: HP TouchSmart 310z

HP TouchSmart 310z

Headshot of Rich Brown
Headshot of Rich Brown
Rich Brown Former Senior Editorial Director - Home and Wellness
Rich was the editorial lead for CNET's Home and Wellness sections, based in Louisville, Kentucky. Before moving to Louisville in 2013, Rich ran CNET's desktop computer review section for 10 years in New York City. He has worked as a tech journalist since 1994, covering everything from 3D printing to Z-Wave smart locks.
Expertise Smart home | Windows PCs | Cooking (sometimes) | Woodworking tools (getting there...)
Rich Brown
7 min read

You can say that every all-in-one PC owes a debt to Apple for its longtime support of the iMac, but HP's new TouchSmart 310z is a bit more blatant in paying homage to the iMac's screen-and-pedestal design. It wouldn't be the first time a PC vendor copied Apple, and there's no particular harm in HP's tribute. The new design even makes it easier to tilt the touch-screen display to a usable angle. While we like the makeover, we're mixed about this system's overall value. Our $1,109 review unit is a terrible deal for its small screen, slow performance, and relatively subpar features. Stay near the $699 baseline configuration, and you'll find the TouchSmart 310z a far more reasonably priced kitchen PC or home media kiosk.

6.2

HP TouchSmart 310z

The Good

Sturdy, handsome design; revamped touch environment is easier to navigate; App Market offers potential for expanded touch app library.

The Bad

Uncompetitive features for the price of this upgraded configuration.

The Bottom Line

The $699 version of HP's TouchSmart 310z looks like an appealing home media center thanks to the upgraded touch software, but this tweaked $1,109 version lacks value. Configure a more modest 310z for a better deal without sacrificing touch functionality.

We liked HP's earlier TouchSmart design well enough, but the new design feels both sturdier and more comfortable than the original. You can tilt the screen up to make it easier to use the touch interface while you're standing, and you don't need to use two hands or be overly gentle to adjust it. The system comes with a wireless mouse and keyboard, and between the cord-free input devices and the simple, glossy black bezel around the display, the TouchSmart 310z cuts a clean profile.

In addition to the new hardware design, the TouchSmart 310z comes with HP's updated touch software. HP already had the most fully developed touch software among its Windows-based competition. The new touch environment sets HP even further apart.

The previous incarnation of HP's touch software relied on a carousel design that took up most of the screen. You would scroll through each application, and the app would then take over the entire touch environment. HP's new approach is more holistic. You still get the familiar app carousel, but it's smaller in this version and set across the bottom of a lightly animated backdrop image. Here you can assign shortcuts to specific movie, photo, and music files and playlists, enabling you to simply touch a specific content shortcut to play it. There's no need to open the appropriate player app first.

The resolution of the main touch backdrop image is also wider than the resolution of the display itself. That means you can slide the screen over to reveal more space for shortcuts. This is useful if you want to cluster movies, photos, or other kinds of links in one space. HP has also made it so that you can "pin" shortcuts to the backdrop image, and any shortcut you pin will stay in the same relative position on the screen as you scroll the backdrop from side to side.


HP's new TouchSmart environment lets you access individual media files directly.

The TouchSmart environment still includes distinct programs--28 of them to be specific--among them customized interfaces for Facebook, Twitter, Hulu, and Netflix. HP includes its media player programs, as well as its Recipe Box application, one of the better cooking apps, which can scrape and format recipes from various popular foodie sites and then dump them into a touch-friendly format.

New to this version of the TouchSmart software is an app store, dubbed the Apps Center. At launch HP had 10 apps available for download, all of them free, few of them consequential. An eBay app and a Marvel Comics' Digital Comics Unlimited app are the most compelling (the Marvel app requires a $5 monthly subscription to access 5,000 comics). Others include simple games, and widgets, like a currency converter.

Perhaps these initial 10 downloads are there to get the ball rolling on the app store. Otherwise, since they're all free, HP could just have installed them already. We suspect HP's thought is that seeding the store might draw you into it, and might also spur developer interest in the touch platform. HP's app library-building efforts had little apparent success with the previous generation of TouchSmart systems, at least based on the number of apps that came of the free software development kit. The new Apps Market, though, is up against a lot of competing platforms, and we'd hazard that, at least at the moment, smartphones have created a more enticing market for developers than HP's touch-screen desktops.

6.2

HP TouchSmart 310z

Score Breakdown

Design 9Features 5Performance 5Support 7