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Google Can Put Siri to Shame and Fix the Biggest Problem with Voice Assistants

Commentary: Google's Gemini AI promises to be the voice assistant I always wanted -- and it could be a big embarrassment to Siri if it really works.

Headshot of Bridget Carey
Headshot of Bridget Carey
Bridget Carey Editor at Large
Bridget Carey is an award-winning reporter who helps you level-up your life -- while having a good time geeking out. Her exclusive CNET videos get you behind the scenes as she covers new trends, experiences and quirky gadgets. Her weekly video show, "One More Thing," explores what's new in the world of Apple and what's to come. She started as a reporter at The Miami Herald with syndicated newspaper columns for product reviews and social media advice. Now she's a mom who also stays on top of toy industry trends and robots. (Kids love robots.)
Expertise Consumer technology | Apple | Google | Samsung | Microsoft | Amazon | Meta | Social media | Mobile | Robots | Future tech | Immersive technology | Toys | Culture Credentials
  • Bridget has spent over 18 years as a consumer tech reporter, hosting daily tech news shows and writing syndicated newspaper columns. She's often a guest on national radio and television stations, including ABC, CBS, CNBC and NBC.
Bridget Carey
2 min read

This week, Google introduced one of the biggest redesigns to Android, which includes a wild new concept for giving voice commands: just talk normally — even if it's a multi-layered request that involves translations, texting and emoji.

The Gemini AI programming, as it stretches across multiple Android devices like phones, watches and car systems, promises to solve what I feel is one of the biggest problems now in using voice assistants. We've been required to talk in a particular, choppy way — starting off with the right wake word, using the keyword that triggers the proper command, being careful to not get too casual. I am doing a delicate word-salad dance with Siri every time I try to ask it to play a certain Apple Music playlist. And yet, even simple commands don't always give the results you want. 

But with AI, can we finally have computers that get our requests right? Apple made these promises to us before, with a AI-infused Siri that hasn't launched yet that is supposed to give more personal help and also dig into our messages and emails. So when I see the Android team tell us that it will happen soon across Google devices, I'm skeptical if this can really work as advertised.

In this week's episode of One More Thing, which you can watch embedded above, I explain what makes the new Gemini AI pitch so impressive. But when on-screen disclaimers warn that the results might not be accurate, what use is it to have an assistant you cannot trust? 

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