If you're having trouble using Slack right now, you're not alone. Everyone's favorite workplace app is experiencing some connectivity issues this Wednesday, according to a status report from the company.
Reports that Slack was down for some people started to appear on Downdetector at around 7 a.m. PT, and have continued to spike ever since (Downdetector is owned by the same parent company as CNET, Ziff Davis). On Slack's status page, the company first posted about the incident at 7:27 a.m. PT, saying that it was aware some users were having trouble using and loading Slack.
It seems that the the incident is affecting connectivity, messaging, logins, workflows, and apps, integrations and APIs. In my own testing, I couldn't get Slack to load on my browser, but both the desktop and mobile apps were working just fine. But according to Downdetector, 60% of users were reporting problems with the app and only 17% with the website, suggesting people's experiences of the outage may differ.
Downdetector showed a surge of reports on Wednesday.
The latest full update, posted at 11:05 a.m. PT reads: "We're still looking into the cause of the issue and working on restoring functionality to affected features such as workflows, sending messages, threads and API-related features. Users may also continue to experience issues when attempting to log-in."
A further update came at 11:35 a.m. PT, saying: "No additional news to share just yet, but we're focused on getting things back to normal as quickly as we can."
The company has not yet released any details on what has caused the outage, and following a request for comment, pointed me back to the status update page. "Our teams are aware and are investigating the issue," a company spokesperson said.